Shipping policy

SHIPPING POLICY

At joanpe, all our products are made-to-order (print-on-demand) to reduce waste and offer high-quality personalized products.

FREE SHIPPING TO THE UNITED STATES
All our prices include free shipping to the United States. There are no additional costs at checkout.

DELIVERY TIMES
Total delivery time includes two phases:

1. PRODUCTION (7-14 business days)
Each product is specially made for you after you place your order. This process ensures the best quality and reduces environmental impact.

2. SHIPPING (3-5 business days)
Once produced, your order is shipped via reliable courier services.

TOTAL TIME: Approximately 10-19 business days from order confirmation.

ORDER TRACKING
You will receive a tracking number via email once your order has been shipped. You can track your package in real-time.

ECO-FRIENDLY PRODUCTION
By producing on-demand, we avoid excess inventory and reduce waste. Each product is created specifically for you, making your purchase more sustainable.

IMPORTANT
• Delivery times are estimated and may vary depending on location and season.
• Orders are processed Monday through Friday (business days).
• We do not offer express shipping due to our made-to-order production model.

CONTACT
If you have questions about your order, contact us at: alterjapb@gmail.com